After-sale Service

 

 

 

  Global Service Centers

 

Service Centers Detailed Address

 

United States	Germany	Taiwan, China
LF-ShiroTechnology 2855 N Franklin Road, #5 indianapolis,IN 46219 8063928334	Ryke GmbH Abteil 2008 c/o MyPlace, Prenzlauer Promenade 26 Berlin, Berlin 13089 DE 015781893622	谷德科技 維修部 台湾 新竹市 东区 东区新庄街 187号036686699
Hong Kong, China	ShenZhen, China
NAVICAM HONG KONG CO.,LTD 湯米 Tommy 68559692 新界荃灣海盛路9號有線電視大楼14楼1413室 Room 1413.14/F.Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, New Territories	Spedal Tech Room 602, Block C, Building 3,Huagiang Creative Industry Park, Fenghuang Street Guangming District, Shenzhen, Guangdong Province China

 

 

After Sales Service Policy

 

Warranty

 

All our products come with a comprehensive 1-year warranty provided by the manufacturer to the original purchaser. The manufacturer's warranty covers the replacement and repair of defective parts. After one year, payment is required for replacement parts.

 

 

Returns and Refunds

 

Customers seeking refunds must pay for shipping to any service center. After receiving the returned product,we wil process the refund. All returned or exchanged items must be in their original condition, including all packaging materials, manuals, instructions, warranty cards (unfilled), and all accessories. For damaged, altered, or missing items, including those with tape or writing, we will charge the original purchase price. We reserve the right to refuse any such returns.

 

 

After-Sales Repairs

 

Contact the manufacturer to determine the type of after-sales service needed and identify the defective parts. Please send the defective parts to any service center. We will then send new parts for replacement from the nearest location.

 

 

Refunds and After-Sales Service

 

Please contact our customer service before requesting a refund or after-sales service. We do not accept unilateral refund requests!